
Our Name is Our Mission.
A great meeting happens when every participant has an equal opportunity to influence the outcome. The atmosphere must be cordial, yet allow for differing viewpoints. The participants must understand the purpose of the meeting and must be committed to making decisions in the best interest of the group as a whole. Decisions made in that kind of atmosphere are more likely to be lasting decisions, accepted by everyone.
Whether the group follows Robert’s Rules of Order Newly Revised, the AIP Standard Code of Parliamentary Procedure (formerly Sturgis), Ray Keesey’s Modern Parliamentary Procedure, Cannon’s Concise Guide to Parliamentary Procedure, or any other book of procedural rules, the fundamental goal is clarity and fairness.
We are committed to providing the services and materials you need to make sure your next meeting is A Great Meeting!

Colette C Trohan, PRP, CPP-T President & Lead Associate
Colette approaches each situation with flexibility, a balanced perspective, and a sense of humor. She rapidly analyzes and easily adapts to each client’s needs, in line with its culture. Her approach is designed to provide an interesting, stress-free experience.

W Craig Henry, PRP, CPP-T Senior Associate
Craig is the author of Parliamentary Parallels: A Comparison of the Similarities and Differences of Major Parliamentary Authorities and has written articles for local, state and national publications. He is also a Six Sigma Black Belt and a Licensed Professional Engineer.

E Marie Wilson, PRP, CPP-T Senior Associate
Marie is the editor of the Great Leaders Series. Her additional experience as an editor of technical publications and regulations makes her uniquely qualified to assist with association governing documents, finding creative solutions for internal problems and externally mandated restrictions.
Our Credentials
Find the Right Parliamentarian
A great meeting starts long before the call to order. The right parliamentarian will help with agenda development, preparation of bylaws amendments and other motions to be taken up at the meeting, writing scripts as necessary to ensure a smooth flow, and anticipating problems that might arise. Using a parliamentarian who understands your association’s culture, rather than using a new person in every town, can give continuity and credibility to your meetings, making them more efficient and effective.
Click here for the Snippet that discusses the parliamentarian’s role.
Customize Your Rules
Written rules provide consistency over time and prevent shifting interpretations as each new president takes office. When rules are developed in reaction to a particular situation, they are often tainted by the prevailing personalities and circumstances, and may not fit subsequent situations. Associations need to learn how to develop sound governance practices with the objectivity that is only possible when rules are developed before the conflict occurs.
Click here for the Snippet that discusses creating special rules.
Governance Documents
Documents have a particular hierarchy; if a rule in a subordinate document conflicts with one in a higher-ranking document, it is null and void to the extent of the conflict. Governance decisions don’t just have to fit the association’s needs, they have to be placed in the correct document.
Click here for a Snippet on the governance documents hierarchy.
Latest News
Current Snippet
November Updated Snippets
Consent Agendas, Executive Session, and Filling Vacancies
The meeting snippets for November 2021 are updates on on “Consent Agendas – Snippet 102.1,” “Executive Session – Snippet 103.1, ” and “Filling Vacancies – Snippet 104.1.” With usage of virtual and hybrid meetings, changes to Robert’s Rules of Order, 12th Edition and our experiences, these updates are timely. We will continue to bring many more snippets up to date with current situations and practices; we will still be issuing snippets on new areas of interest on meetings and governance. If you have a topic or suggestion, please let us know.
Announcing September 2021 Snippet: Updates
The meeting snippets for September 2021 are updates on on “Current Robert’s Rules – Snippet 101.1,” “Parliamentarian Credentials – Snippet 105.1, ” and “Substitute Motions – Snippet 107.1.”
It should be available after the July 4, 2021 holiday.
Announcing July 2021 Snippet: Parliamentarian Credentials (Update)
The meeting snippet for July 2021 is on “Parliamentarian Credentials” This is an update to the original Snippet 105.
It should be available after the July 4, 2021 holiday.