Policies vs. Procedures

Rules exist all around us and operate on several levels. Associations know they must abide by legislative directives and their state statutes, and the bylaws have a content structure set forth in the parliamentary authority. It’s the next level where chaos threatens to take over, because there’s no common structures or definitions. We use the terms casually: “It’s probably in the P&P.” But why are there TWO Ps and how do we tell the difference between them? Who decides which is which? Does it matter?

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